VendorAi Privacy Policy
Last Updated
February 17, 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you use the VendorAi app. By using our service, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide and data about how you use our app.
- Information You Provide: When you sign up, we collect your name, email address, and payment details. We also collect access tokens and permissions to post content on your behalf to social media platforms like Facebook, Instagram, and Twitter. We do store your social media login information or passwords.
- Information We Collect Automatically: We collect data about how you use the app (e.g., features used, links clicked on) and device information (e.g., device type, operating system, IP address). We collect this information to help us improve the app and provide services optimized for your class of device.
2. How We Use Your Information
We use your information to provide and improve our services in the following ways:
- Provide and Improve our Service For You (e.g., posting to social media, analyzing feedback with our AI chatbot, creating faster workflows).
- Process Payments and manage your subscription.
- Communicate with You (e.g., send updates generated by the AI Assistant, respond to inquiries).
- Comply with Legal obligations and protect our rights.
3. How We Share Your Information
We do not Sell your Personal Information or the Information You Enter into the App.
By Using the App You Agree that we may share your information only in the following cases:
- With Your Consent and At Your Direction: For example, when you authorize us to post content on your social media accounts.
- With Service Providers: Third parties who help us operate the app (e.g., payment processors, cloud hosting).
- For Legal Reasons: If required by law or to protect our rights and safety.
4. Data Security
We take steps to protect your information.
We use encryption to secure data in transit and at rest, and we limit access to your information to authorized personnel only. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have rights over your personal information.
You have the right to:
- Access, update, or delete your personal information.
- Opt out of certain data uses (e.g. marketing emails sent by VendorAi about it's products and services).
- Withdraw consent for data processing and immediately request the deletion of your account and all your data.
No refunds will be provided for any unused subscription periods unless required by law.
No refunds will be provided for any unused subscription periods unless required by law.
To exercise these rights, contact us at [email protected].
6. Compliance with Social Media Platform Policies
We comply with Our Partner's Platform Terms and Developer Policies.
VendorAi complies with all individual Social Media Platform Terms and Developer Policies. Specifically:
- We only collect and use login data as permitted by the Platform's policies.
- We do not share Social Media Platform or User data with third parties without your consent.
- We strictly comply with individual Data Use Policies of each Social Media Platform.
7. Changes to This Policy
We may update this policy from time to time.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through the app.
8. Contact Us
Have questions? Reach out to us.
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: P.O. Box 1234, Carmel, IN 46330